FAQs
What types of pain can it relieve?
What types of pain can it relieve?
Hugterra is ideal for treating neck, shoulder, and upper back pain, neck hump/dowager's hump, forward head posture, pinched nerve in the neck, TMJ, tension headaches, migraines.
Can I use it anywhere?
Can I use it anywhere?
Yes, the Hugterra Massager is completely portable & requires no cables.
Can you use it in bed?
Can you use it in bed?
Yes, it can be used in bed—the massage, heating, EMS, and acupressure functions will work in bed as well. However, the stretching technology won't work as it requires a hard surface. If lying on the floor is difficult for you, you can use a blanket to make the surface softer. This way, the stretching technology will still function effectively.
Can I use it if I have a fused neck?
Can I use it if I have a fused neck?
It’s generally recommended to avoid stretching and massage for six months following neck fusion surgery. Therefore, if you’ve had neck fusion surgery within the last six months, we do not recommend using the Hugtera™ Massager as your neck is still recovering. If it has been more than six months, you can safely use the Hugtera™ Massager.
How fast will I feel better?
How fast will I feel better?
The pain, stiffness and discomfort significantly reduce after the 1st session (15 min), but for long term results we recommend using the device for at least 14 days (15 min/day).
90% of our customers completely got rid of neck pain/neck hump and/or tension headaches after using the Hugterra Massager every day for 14 days.
Fixing the root cause of pain requires consistency above all else.
How do I use it?
How do I use it?
1. Press the ON/OFF button to start the machine.
2. Lay down on the massager, and adjust the temperature, massage and EMS level to the one that feels comfortable for you.
3. Relax for 15-20 minutes while the massages does its job.
4. Repeat daily for 7-14 days, and after that when needed (whenever you start feeling tension/pain in the neck).
For a more detailed explanation please checkout"Customer Care"section, or the user manual (printed version included with the product).
How is it powered?
How is it powered?
The Hugtera™ Massager has a built-in rechargeable battery, one full battery lasts for 25-35 sessions, a full charge takes 3-5 hours (depending on the power source). the charging cable is included with the product
Will this provide long term relief?
Will this provide long term relief?
That’s exactly why we created this device. We noticed plenty of devices on the market offering short-term relief, but none provided a long-term solution. That’s why we developed our own device to address neck pain, stiffness, headaches, neck humps, and forward head posture for lasting results.